Customer Service Representative / Receptionist
Full Time • Cleveland (in person)
Here’s the scoop: Pierre’s Ice Cream Company is seeking a professional and self-motivated Customer Service Representative / Receptionist to join our outstanding team! This position offers an opportunity to work in a dynamic corporate office environment where you will be an integral part of the team. If you are a motivated individual with a strong work ethic, we encourage you to apply. This position reports to the Vice President of Sales. We offer a pleasant work environment, as well as a competitive salary and benefit plan. Benefits include medical, dental, and vision insurances, flexible spending account, life insurance, short and long-term disability, paid time off, employee assistance program, referral program, and a 401(k) plan with Company match. Schedule: M-F, 8 hours per day. Salary: $22-$24 per hour.
Responsibilities
Administrative support to the Accounting, Human Resources, Marketing, and Sales departments.
General reception/office duties.
Handling customer complaints and compliments.
Processing customer orders.
Assistance with general office projects and filing.
Qualifications
The ideal candidate must have a high school diploma or equivalent.
Minimum of 3-5 years related experience.
Strong Microsoft Office skills.
Strong oral and written communication skills.
Excellent time management skills.
*To be considered, complete our online application. A pre-employment background check and drug screen are required.
Questions may be directed to emp@pierres.com.
Maintenance Technician
Full Time • Cleveland
Pierre's Ice Cream Company is seeking an experienced, self-motivated, hands-on Maintenance Technician to ensure equipment and facilities for our plant and distribution center are operating at maximum efficiency.
Responsibilities
Safely operate ammonia refrigeration system and equipment.
Repair and maintain all production and distribution equipment.
Work closely with Production, Distribution, and Quality Assurance managers to effectively coordinate maintenance work.
Perform PMs using Company supplied software and ensure timely completion.
Ensure safe operations and enforce LOTO, Food Defense, Food Safety and Food Quality Plans, GMPs, HACCP programs.
Qualifications
High school diploma or GED equivalent.
Minimum 5 years previous facility maintenance experience.
Solid working knowledge of facility and equipment maintenance.
Certification and experience operating ammonia refrigeration system a plus.
Solid knowledge of OSHA regulations.
Excellent analytical and problem-solving skills.
*To be considered, complete our online application. A pre-employment background check and drug screen are required.
Questions may be directed to emp@pierres.com.
Production Operator/Sanitation Team Member
Full Time • Cleveland
Responsibilities
Manufacture ice cream utilizing ice cream production and packing equipment.
Maintain counts and monitor usage of ingredients, ice cream mix, and packaging materials.
Retrieve stock from warehouse as needed.
Pre-op equipment set-ups and post-op sanitation.
Clean and maintain work areas.
Overtime and/or weekends as required.
Qualifications
High school diploma or GED equivalent required.
Related experience is preferred.
Good oral and written communication skills.
Strong math skills.
Good computer/internet skills.
Knowledge of GMPs, SOPs, and SQF policies.
*To be considered, complete our online application. A pre-employment background check and drug screen are required.
Questions may be directed to emp@pierres.com.
Warehouse Order Selector
Full Time • Cleveland
Pierre's Ice Cream Company has immediate openings for experienced order selectors to work in the freezer warehouse on second shift. Candidates must have the ability to efficiently and accurately pull product to fulfill customer orders using Voxware voice pick software; operate an electric pallet jack; and move and lift up to 50 pounds repetitively.
Qualifications
High school diploma or GED required.
Good math aptitude.
Basic computer skills.
Ability to withstand cold temperatures (-20 degrees F).
*To be considered, complete our online application. A pre-employment background check and drug screen are required.
Questions may be directed to emp@pierres.com.